Bookings & Contact Us

Our Commitment to you – Services will be delivered as per the chosen frequency: weekly, fortnightly, or one-off.

Invoices will be sent via email and are payable via bank deposit 12 hours prior to the scheduled day.

Cash will also be accepted on the day of service – Please have exact amount on the day.

Customer Responsibility – Access to the yard must be available at the scheduled time.
Please ensure gates are accessible and dogs are secured if required. If the property is inaccessible at the scheduled service time, a call-out fee of $15.00 will be charged and the service will be rescheduled to the next available appointment.

Rescheduling & Cancellations – Cancellations must be made at least 48 hours prior to the scheduled time to avoid charges. In the unlikely event that Bark Yard & Beyond needs to cancel or postpone a scheduled service (e.g. due to severe weather, illness, or unforeseen circumstances), we will notify you as soon as possible and reschedule your service at the earliest available time, at no additional cost to you.

Privacy & Security – We respect your privacy. Any personal information provided (such as gate codes or contact details) will remain confidential and used solely for service purposes.

Animal Safety Notice – If your dog is anxious, reactive, or fearful of strangers, please let us know in advance.
We’re trained to work respectfully around animals, but we need your guidance to ensure a stress-free experience.